About Us
We are redefining Business Process Outsourcing by merging human expertise with advanced AI-powered technology.
Built to Power the World's Most Ambitious Businesses
At TechPros, we are redefining the landscape of Business Process Outsourcing by merging human expertise with advanced AI-powered technology.
What Drives Us Every Day
Our Mission
To provide intelligent BPO solutions that empower modern businesses to focus on what they do best — innovation and growth — while we handle the complexities of their operational infrastructure with precision and care.
Our Vision
To become the world's most trusted technology-driven BPO partner — one that doesn't just reduce costs, but fundamentally transforms how businesses operate, compete, and grow in the digital age.
Our Core Pillars
Four principles that underpin everything we do — from how we build teams to how we deliver results.
Global Delivery Network
32 delivery centers across 18 countries, ensuring 24/7 support and business continuity for every client.
Technology-First Approach
Proprietary AI and automation tools that drive 40% faster processing and up to 60% cost reduction.
ISO 27001 & SOC 2 Certified
Rigorous security standards and compliance frameworks enforced across all service lines and geographies.
Outcome-Based Pricing
Pay for results, not headcount. SLA-backed commitments with full transparency and no hidden costs.
Two Decades of Growth
From a small team with a big idea, to a global powerhouse serving 500+ enterprise clients.
🌱 Founded in Delhi
TechPros was established with a team of 12 and a single focus: delivering exceptional back-office support to startups.
🌐 Global Expansion
Opened our first international delivery centre in Singapore, serving clients across Asia-Pacific.
🤖 AI Integration
Launched our proprietary automation platform, reducing processing time by 40% across all service lines.
🏆 Industry Recognition
Ranked among the top 10 BPO providers globally. Crossed 200 enterprise clients across 30 countries.
☁️ Cloud-Native Pivot
Migrated all infrastructure to a fully cloud-native stack, enabling seamless remote delivery and 99.99% uptime.
🚀 AI-First Future
Launched TechPros Intelligence Suite — a full AI + human hybrid service model built for the next decade.
The People Behind TechPros
Seasoned operators, technologists, and strategists united by one purpose: your growth.
Rajiv Sharma
Chief Executive Officer
20+ years leading global BPO and technology transformation initiatives.
Priya Mehta
Chief Technology Officer
Former Google engineer. Architect of our AI automation platform.
James Thornton
Chief Operations Officer
Built delivery networks across 18 countries. Obsessed with process excellence.
Ananya Bose
Chief Client Officer
Ensures every client relationship delivers measurable, sustained value.
Our Core Values
The principles that guide every decision, every hire, and every client interaction.
Client Obsession
Every decision starts and ends with client outcomes. We celebrate your wins as our own.
Innovation Always
We never stop looking for smarter, faster, better ways to serve — with technology and talent.
Integrity First
We do what we say, say what we mean, and never compromise on ethics or data security.
People Development
Our people are our product. We invest heavily in training, growth, and wellbeing.
Data-Driven Mindset
Gut feel has no seat at our table. Every strategy is backed by measurable evidence.
Global Citizenship
We build inclusive teams and sustainable operations that benefit the communities we work in.
Let's Build Your
Operational Advantage
Schedule a free 30-minute consultation with our solutions team. No commitment, no hard sell — just a conversation about your goals.